Bed & Breakfast Bookings
- We will normally require a deposit comprising 25% of the total bed and breakfast charges, or the total value of the First Night's account, whichever sum is the greater. The deposit will be taken via debit card when you book the room(s). The balance of the charges will be payable upon Arrival.
- The Guest in making a booking, whether by letter, telephone, e-mail or through any Third Party acting as an Agent, which is subsequently accepted by Brecon Lodge, shall be deemed to have read and accepted these Terms and Conditions.
- Cancellations by guests must be confirmed by letter or by e-mail to info@breconlodge.co.uk
- In the event of cancellation by any guest the position will
be as follows:
- The deposit will be non-refundable;
- If the booking is cancelled less than 14 days prior to
the arrival date,
50% of the total charges will be retained; - If the booking is cancelled less than 3 days prior to
the arrival date,
100% of the total charges will be retained.
- We strongly recommend that guests take out adequate insurance to cover cancellation charges. You may be covered by existing Travel Insurance.
- Brecon Lodge will make an Administration Charge of £3 on all Bookings made by Credit or Debit Card, which will be added to your account. This charge is to cover part of the fees we are required to pay to the card issuers for processing your booking.
Arrival and Departure Times
- Guests should normally arrive between 5 pm and 8 pm. It may be possible to check in at an earlier time but please contact us to discuss, as the house is CLOSED during the daytime. Please inform us if you intend to arrive later than 8 pm. As a courtesy to other guests and the hosts, guests should not arrive later than 10 pm.
- For the convenience of incoming guests, those departing are requested to vacate their accommodation by 10.00 am on the day of departure. We are usually able to keep your luggage for you, should you wish to explore locally on your day of departure.
- To secure a reservation at Brecon Lodge ('the Property') you (the 'Guest') should make a request by telephone, e-mail or via the secure booking area of the Brecon Lodge website. No booking may be considered firm until confirmation has been acepted by the Owners via e-mail, or on the telephone, AND the necessary deposit or payment made into our account.
- Reservations made within 14 days of arrival require full payment at the time of booking. For all other reservations, the balance of the charges is payable on arrival at Brecon Lodge. If payment is not received by the due date, the Owners reserve the right to cancel the booking without further notice.
- If the Guest wishes to cancel the booking, they must notify
the Owners immediately by telephone followed by a letter (posted first
class) or e-mail of confirmation. In the event of cancellation by the
Guest, the position will be as follows:
- the 25% deposit, or First Night's Stay total amount, will be non-refundable;
- the Owners shall be entitled to retain all monies already paid relating to any part of the letting period for which a replacement booking is not obtained - the Owners will use reasonable endeavours to obtain a replacement booking;
- the Owners will refund to the Guest a proportionate part of the charges (less the deposit) paid by the Guest relating to any part of the letting period for which a replacement booking is obtained;
- transaction charges will be deducted from any monies refunded.
- It is recommended that the Guest take out a comprehensive Travel Insurance Policy to cover cancellation, and also full cover for the party's personal belongings.
General Matters
7. Guests undertake to keep Brecon Lodge and all furniture, fixtures, fittings and effects in or on the premises in the same state of repair and condition as at the commencement of the letting period. The owners should be compensated for any damages and breakages that may occur (fair wear and tear excepted). In the event of any breakages occurring, or damage to electrical or electronic equipment provided in guests' rooms, the guest will be required to pay a sum for the repair or replacement thereof, such charge to be solely at the discretion of the Owners. Should damage be discovered by the Owners subsequent to a Guest's departure, an appropriate sum to pay for the replacement or repair of the item(s), will be deducted from the Guest's Credit or Debit Card account following Written Notice being served upon the Guest in whose name the booking was made. The Guest shall be entitled to an explanation of the charge raised, (but not a refund), on application to the Owners. Correspondence will only be entered into with the person named as the "Lead Person" of the party or group making the booking.8. The Guest agrees to take good care of their accomodation at Brecon Lodge and to leave it in a clean and tidy condition at the end of the letting period. The Owners reserve the right to make a charge to cover additional cleaning costs if Guests leave their room(s) in an unacceptable condition. The Owners additionally reserve the right to inspect bedrooms immediately prior to the Guest's departure.
- Brecon Lodge is strictly a No Smoking property and the Guest and occupants are not permitted to use wax candles in bedrooms.
- Under no circumstances can the prescribed number of persons stated when booking be exceeded. The person making the booking must be over 18 years of age.
- Unless otherwise confirmed by the Owners in writing, the letting period shall be from 1700hours (5 pm) on the first day and finish at 1000hours (10 am) on the last day. Arrival should not be later than 2000hrs (8 pm) unless by prior arrangement.
- The Guest shall report to the Owners without delay any defects or breakdown in the equipment or appliances in their bedrooms.
- The guest and occupants acquire no legal or beneficial rights whatsoever in or over Brecon Lodge (or any part of it), excepting as a holiday let for the period booked.
- The Guests' vehicles, baggage and personal belongings are the Guests' responsibility at all times and liability for loss or damage caused to any of the foregoing shall be excluded to the fullest extent permitted by law.
- The Guest agrees that he shall be fully responsible for the acts and omissions of the other guests forming part of his party, and all objects that both he and they bring to the Property during the hire period.
- The use of the accommodation and amenities where offered, such as the garden, is entirely at the Guest's risk and the Owners exclude liability for loss or injury to the Guest and other occupants to the fullest extent permitted by law. All children and adults under the age of eighteen years must be supervised at all times by an adult over the age of eighteen years while on the Property. The playing of ball games in the garden is not allowed.
- The Owners shall not be liable to the Guest for any loss, damage, breach, delay, stoppage of electricity, water or like services or injury that is the result of adverse weather conditions, riot, war, strikes, fire or other matters beyond the reasonable control of the Owners.
- Should the Property be unavailable during the letting period due to circumstances beyond the Owners' control, then a proportionate part of the monies will be refunded.
- Subject to Clause 18, under no circumstances shall the Owners' liability to the Guest exceed the amount paid by the Guest to the Owner for the letting period.
- Nothing in these Conditions is intended to exclude or
limit:
- the Owners' liability for death or personal injury caused by their own negligence;
- the Guest's statutory rights in cases where the Guest is dealing as a consumer.
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Amended 14/04/2007.